Terms of Service

Last updated: 9 October 2026

1. Overview

This website is operated by ABELTY Australia. Throughout the site, the terms “we”, “us” and “our” refer to ABELTY Australia. We offer this website, including all information, tools and services available from it, to you, the user, subject to your acceptance of these Terms of Service.

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service and any additional policies referenced on this page.

If you do not agree to these terms, please do not use our website.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law.

You agree not to use our website for any unlawful purpose or in a way that could damage, disable or interfere with the website or another person's use of it.

3. Products and Product Information

We aim to display our products, descriptions and images as accurately as possible. However, colours and appearance may vary slightly depending on your device and screen settings.

Please read product descriptions and ingredient lists carefully before purchasing. If you have sensitive skin or known allergies, review the ingredients and consider patch testing before use.

We reserve the right to update product information, discontinue products or limit quantities where permitted by law.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase products from us. An order confirmation email acknowledges receipt of your order but does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where permitted by law, including where there is a pricing error, suspected fraud or product unavailability. If payment has been taken for an order we cancel, we will arrange an appropriate refund.

Please ensure your contact details and delivery address are accurate when placing an order.

5. Pricing and Payment

All prices are displayed in Australian dollars (AUD), unless otherwise stated.

Payment must be completed using the payment methods available at checkout. Orders may not be processed until payment has been confirmed.

We reserve the right to change prices before an order is placed. Changes will not affect an order already accepted, except where permitted by law.

6. Shipping and Delivery

We currently ship Australia-wide via Australia Post.

Standard shipping is $15 AUD Australia-wide. Please allow 1–3 business days for order processing before dispatch.

Delivery timeframes vary depending on your location, Australia Post schedules and circumstances beyond our control. Additional time may be required for regional and remote areas.

Tracking details will be provided by email once your order has been dispatched.

For further information, please refer to our Shipping & Delivery Policy.

7. Cancellations and Order Changes

If you need to change or cancel an order, contact us as soon as possible at hello.zanoniandco@gmail.com.

We cannot guarantee changes or cancellations once an order has been processed or dispatched. This does not affect any rights you may have under applicable consumer law.

8. Returns, Refunds and Consumer Guarantees

Our change-of-mind policy does not accept returns or exchanges for change of mind due to the personal nature of skincare products.

However, nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law. You may be entitled to a repair, replacement or refund where a product fails to meet applicable consumer guarantees.

If you receive a damaged, faulty or incorrect item, please contact hello.zanoniandco@gmail.com with your order number, a description of the issue and photographs where appropriate.

Please refer to our Returns & Refunds Policy for further details.

9. Personal Information and Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

We use Shopify to support our online store and process relevant transactions and order information. Information may be handled by Shopify and other service providers as necessary to operate the store, fulfil orders and provide customer support, in accordance with applicable privacy requirements.

Please review our Privacy Policy for further details.

10. Intellectual Property

All content on this website, including text, images, logos, graphics and design elements, is owned by or licensed to ABELTY Australia unless otherwise stated.

You must not reproduce, distribute, modify or commercially use our website content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. We are not responsible for the content, policies or practices of independent third parties.

Your use of third-party services may be subject to their own terms and conditions.

12. Errors and Website Availability

We make reasonable efforts to keep our website information accurate and our services available. However, errors, omissions or temporary interruptions may occur.

We reserve the right to correct errors and update website content where permitted by law. Nothing in these terms limits any rights or remedies that cannot legally be excluded.

13. Limitation of Liability

To the extent permitted by law, we are not liable for losses arising from circumstances beyond our reasonable control or from interruptions to website access.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including rights and remedies available under the Australian Consumer Law.

14. Governing Law

These Terms of Service are governed by the applicable laws of Australia and any relevant state or territory, subject to applicable consumer protection laws.

15. Changes to These Terms

We may update these Terms of Service from time to time by publishing a revised version on our website. The updated version will take effect from the date it is published unless otherwise stated.

16. Contact Information

For questions about these Terms of Service, orders or our store policies, please contact:

ABELTY Australia

Email: hello.zanoniandco@gmail.com