Returns & Refunds

At ABELTY Australia, we want you to feel confident when shopping with us. Please read our returns and refunds policy below.

Change of Mind

Due to the personal nature of skincare products, we do not accept returns or exchanges for change of mind.

This policy does not exclude or limit your rights under the Australian Consumer Law.

Damaged, Faulty or Incorrect Items

If your order arrives damaged or faulty, or you receive an incorrect item, please contact us as soon as possible at hello.zanoniandco@gmail.com.

Please include your order number and photos of the product and packaging so we can review the issue and assist you.

Refunds and Remedies

If a product has a problem covered by the Australian Consumer Law, you may be entitled to a repair, replacement or refund, depending on the circumstances and the applicable consumer guarantees.

We will assess reported issues in accordance with your rights under Australian Consumer Law.

Australian Consumer Law

Nothing in this Returns & Refunds Policy excludes, restricts or modifies any consumer guarantee, right or remedy available under the Australian Consumer Law.

Contact Us

For returns, refunds or product concerns, email hello.zanoniandco@gmail.com with your order number and details of the issue.